Getting Started

Who this is for

Clinic administrators, doctors, technicians, nutritionists, reception staff, and individual users starting in RenalFlow.

Sign in to an existing workspace
Create a new RenalFlow account
Choose the correct workspace when your email belongs to more than one center
Understand which care, billing, and administration areas are available on your plan

Open the dashboard sign-in page.
If your center already invited you, sign in or use the invite link from your email.
If you are creating a new account, use Sign up, choose a plan, complete payment, and then return to RenalFlow.
If your email belongs to multiple workspaces, choose the workspace you want to use for this session.
After sign-in, RenalFlow opens the clinical dashboard for your active workspace.

RenalFlow uses center-based access. Your visible menus depend on your role and your plan.
Center admin users can access admin settings, billing, users, and audit logs.
Individual plans hide team and multi-center management.
Some areas require active billing before users can continue. If billing is not active, RenalFlow shows a billing access screen instead of the main app.
Inventory, dialysis costing, organization summaries, and some transfer workflows appear only when the current plan enables them.

If you sign in successfully but do not reach the dashboard, your account may belong to multiple centers and you may need to pick a workspace first.
If the app says billing access is required, ask a center admin to open Billing and restore active access.
If the wrong workspace opens, use the workspace switcher in the left sidebar.