Centers And Users

Who this is for

Center administrators and organization leaders who manage workspaces, staff access, and multi-center operations.

What you can do here

• Invite users by email
• Remove users from a center
• View pending verification vs active users
• Manage multi-center organizations on supported plans
• Create additional centers inside an organization
• Request or approve patient transfers between centers in the same organization

Step-by-step guide

1. Open Settings > Users to manage staff.
2. To invite a user:
3. Enter full name, email, and role.
4. Select Send invite.
5. The user remains pending verification until they complete email verification.
6. To remove a user:
7. Find the user in the table.
8. Select Remove and confirm.
9. Open Settings > Organization if your account has organization-level access.
10. To add a center:
11. Enter the center name.
12. Optionally add the center admin name and email.
13. Select Create center.
14. To manage incoming patient transfers:
15. Review the Patient Transfers section in Organization.
16. If your center is the target center, use Accept or Reject.

Important notes

• Individual plans do not support invites, user management, or multi-center management.
• User limits depend on the current plan. RenalFlow warns when usage is high and blocks new active users at the limit.
• Organization settings are useful only when the current workspace belongs to an organization and the plan supports multi-center features.
• Patient transfers stay inside the same organization.
• Historical records remain in the source center for audit integrity.

Common issues

• If Send invite is disabled or fails with a limit message, the workspace has reached its user limit.
• If Organization appears but center creation is disabled, the current plan may not allow multi-center organizations.
• If you cannot accept a transfer, make sure you are signed into the target center as a center_admin.

Suggested screenshots

• [Screenshot placeholder: Users page]
• [Screenshot placeholder: Organization page with centers and transfers]